Excavation Leclerc Privacy Policy

1. Introduction

Excavation David Leclerc Inc. places great importance on protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit our website, contact us, or use our services. It has been developed in accordance with applicable Québec legislation, including the Act respecting the protection of personal information in the private sector, as amended by Law 25.

2. Person in Charge of the Protection of Personal Information

The person in charge of the protection of personal information is:

For any questions regarding this policy or the handling of personal information, please contact the person in charge mentioned above.

3. Personal Information Collected

We collect the following categories of personal information:

• your name and surname;
• your civic address;
• your email address;
• your phone number;
• information regarding your property, needs, or excavation project;
• information you choose to submit in a message, inquiry, or submission request;
• information exchanged during telephone, electronic, or in-person communications;
• certain technical information related to your use of our website, when the technologies used on the site allow it.

We strive to limit the collection to the information necessary for the purposes described in this policy.

4. Method of Information Collection

Personal information is collected through the following means:

• when you fill out a form on our website;
• when you submit an inquiry or quotation request;
• when you communicate with us by phone or email;
• during our exchanges and interactions with you in the context of our services;
• automatically through the use of cookies or similar technologies, if such technologies are used on our site.

By voluntarily providing your personal information to us, you consent to its processing in accordance with this policy.

When the law requires a separate consent, particularly for certain marketing activities or the use of non-essential cookies, such consent will be requested separately.

5. Use of Personal Information

The collected information is used for the following purposes:

• to respond to your questions and inquiries;
• to analyze your needs and prepare a quotation;
• to communicate with you regarding your project;
• to provide, manage and follow up on our services;
• to establish and maintain our business relationship with you;
• to provide customer service;
• to manage our administrative, accounting and contractual activities;
• to comply with our legal and regulatory obligations;
• to prevent fraud, errors and security incidents;
• to improve our website, communications and services;
• to send you promotional communications or engage in business development, when we have obtained your consent.

We will not use your personal information for other purposes incompatible with those described above, except with your consent or when the law permits or requires it.

6. Communication to Third Parties

We do not sell or rent your personal information.

However, we may share certain information with service providers when necessary for the operation of our business or the provision of our services. These may include providers such as:

• web hosting and maintenance;
• information technology and cybersecurity;
• form management and communications;
• professional, administrative or accounting services;
• services necessary for the execution or follow-up of the work.

These providers may only use the information entrusted to them in the necessary measure to provide their services. They must protect their confidentiality and apply appropriate security measures.

We may also communicate personal information when the law requires or authorizes it, particularly in response to a court order, a request from a competent authority or in order to protect our rights and our security.

7. Retention of Personal Information

We retain personal information only for the period necessary to achieve the purposes for which it was collected, as well as to comply with our legal, tax, accounting, contractual and regulatory obligations.

The retention period may vary depending on the nature of the information, the context of its collection and the applicable obligations. At the end of the applicable retention period, personal information is destroyed in a secure manner. It may be anonymized when the law allows it and when the applicable legal requirements for anonymization are met.

8. Hosting and Transfers Outside Québec

According to our current practices, Excavation David Leclerc Inc. does not voluntarily transfer the personal information collected outside of Québec.

If this practice were to change, we would take the required measures under the law before communicating personal information outside of Québec, particularly by evaluating the risks associated with the communication and by implementing the appropriate contractual protections.

9. Security Measures

We apply reasonable administrative, technical and physical security measures to protect personal information against :

• loss;
• theft;
• unauthorized access;
• unauthorized use or disclosure;
• modification;
• destruction.

Access to personal information is limited to individuals and suppliers who must have access in the course of their duties or services.

10. Cookies and Similar Technologies

Our website may use cookies, also called "session cookies", as well as other similar technologies.

Essential cookies may be necessary for the operation, security and display of the site. Other cookies may be used, with your consent when required, for :

• measuring the use and performance of the site;
• understanding how visitors navigate the site;
• improving the content and services;
• supporting certain advertising or marketing activities.

When non-essential cookies are used, you can accept them, refuse them or modify your preferences using the cookie management tool displayed on the site.

You can also configure your browser to block or delete certain cookies. Blocking essential cookies could however impair the proper functioning of certain parts of the site.

10. Links to External Sites

Our website may contain links to websites or platforms operated by third parties, including social networks.

Excavation David Leclerc Inc. is not responsible for the privacy practices of these third parties. We recommend that you review their privacy policy before providing them with personal information.

10. Links to External Websites

Our website may contain links to websites or platforms operated by third parties, including social networks.

Excavation David Leclerc Inc. is not responsible for the privacy practices of these third parties. We recommend that you review their privacy policy before providing them with personal information.

11. Rights Related to Your Personal Information

Subject to the conditions and exceptions provided for by law, you may request:

• access to the personal information we hold about you;
• the correction of inaccurate, incomplete or ambiguous information;
• the cessation of the dissemination of certain information;
• the de-indexing of information or the re-indexing of a hyperlink, when the legal conditions are met;
• the withdrawal of your consent to the use or communication of your information;
• the deletion of your information when their retention is no longer necessary or authorized;
• the communication, in a structured and commonly used technological format, of the computerized personal information you have provided us with, when the right to data portability provided for by law applies.

You may also obtain information regarding the categories of persons who have access to your personal information and the period for which it is retained.

12. Modification of the Policy

We may modify the present policy to reflect changes in our practices, services, technological tools or applicable laws.